At Diivyam, your trust and privacy are our highest priorities. We are committed to protecting the personal and spiritual information you share with us while using our platform for remote devotion, astrology consultations, and e-commerce services.
This policy outlines how we collect, use, and protect your data.
Information We Collect
To provide you with highly personalized and authentic spiritual services, we may collect the following types of information:
Identity & Contact Details: Your full name, email address, phone number, and physical shipping address (for Prasad and Samagri delivery).
Spiritual & Astrological Data: Specific details required for rituals and readings, such as your Gotra (lineage), exact date, time, and place of birth.
Payment Information: Secure billing details required to process transactions for our services and products.
How We Use Your Information
We strictly use your data to fulfill your requests and elevate your spiritual experience on our platform:
Fulfilling Services: Utilizing your Name and Gotra to perform accurate, personalized Sankalps during your Online E-Pujas.
Astrological Accuracy: Generating precise Kundali charts and Vastu analyses based on your submitted birth or property details.
Order Processing: Ensuring the safe and timely delivery of your pure Puja Samagri or energized Prasad to your doorstep.
Communication: Sending booking confirmations, providing live-stream links for your remote rituals, and sharing auspicious Shubh Muhurat updates.
How We Use Your Information
We strictly use your data to fulfill your requests and elevate your spiritual experience on our platform:
Fulfilling Services: Utilizing your Name and Gotra to perform accurate, personalized Sankalps during your Online E-Pujas.
Astrological Accuracy: Generating precise Kundali charts and Vastu analyses based on your submitted birth or property details.
Order Processing: Ensuring the safe and timely delivery of your pure Puja Samagri or energized Prasad to your doorstep.
Communication: Sending booking confirmations, providing live-stream links for your remote rituals, and sharing auspicious Shubh Muhurat updates.
Data Security & Sharing
We treat your personal and astrological data with absolute confidentiality.
Secure Transactions: All payments are processed through highly encrypted, secure third-party payment gateways. We do not store your credit card information on our servers.
Strict Confidentiality: Your consultation details, birth charts, and personal life challenges discussed with our Astrologers and Vastu experts are kept 100% private.
No Third-Party Selling: We will never sell, rent, or trade your personal information to external marketing agencies or unauthorized third parties.
Authorized Partners: We only share necessary delivery details (name and address) with our trusted logistics partners strictly for the purpose of shipping your orders.